Telemedicine: Conducting an Effective Physical Exam

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Telemedicine is a new and fast-growing care delivery model, being used to remotely care for patients and perform remote consults over video. Its use is growing significantly and will be part of future medical practice. Despite its growth, there has been some provider hesitation in utilizing it in patient care due to the misunderstanding that an effective exam cannot be performed. 

This one hour educational course will demonstrate the physical exam over telehealth, give the learner some creative ways in which physical exams can be done over video visits, outline which complaints can be treated, and how to think differently about our physical exam practice. At the end of the course, the student will be able to understand how to do an effective physical exam over telehealth and go forward utilizing it in their clinical practice.

This course will demonstrate how to do six common exams over a video visit including:

  • Head, Eyes, Ears, Nose, Throat Exam
  • Skin Exam
  • General and Cardiopulmonary Exam
  • Genitourinary and Abdominal Exam
  • Musculoskeletal Exam
  • Neurological Exam

Successful Completion

  • View the video series in its entirety
  • Earn a successful post-test score of at least 80%
  • Complete the online evaluation 

Target Audience

This course is designed specifically for healthcare professionals working in synchronous telemedicine and is appropriate for both primary care and surgical specialties. 

Learning Objectives

After completing this online course, learners will be able to:

  1. Describe telemedicine.
  2. Explain the components of a professional environment for a video visit.
  3. Apply principles of a professional environment in practice.
  4. Identify practical strategies that increase provider and patient comfort and communication during physical exam in the telemedicine environment.


Additional information
Jefferson Content Development By: 
Sidney Kimmel Medical College (SKMC)
Institute of Emerging Health Professions
Content Areas: 
Emergency Medicine
Family Medicine
Internal Medicine
Teaching Healthcare Professionals
Course Format: 
Online Activity
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit
  • 1.00 Attendance
  • 1.00 CNE
  • 1.00 Patient Safety
Course opens: 
Course expires: 

Sponsorship/In-Kind Support

Any sponsorship received for this educational activity will be published and announced prior to the start of the activity.

Off‐label/Investigational Use

This activity does not contain information of commercial products/devices that are unlabeled for use or investigational uses of products not yet approved.

Content Disclaimer

The views expressed in this activity are those of the faculty. It should not be inferred or assumed that they are expressing the views of any manufacturer of pharmaceuticals or devices or Thomas Jefferson University.

It should be noted that the recommendations made herein with regard to the use of therapeutic agents, varying disease states, and assessments of risk, are based upon a combination of clinical trials, current guidelines, and the clinical practice experience of the participating presenters. The drug selection and dosage information presented in this activity are believed to be accurate. However, participants are urged to consult all available data on products and procedures before using them in clinical practice.

About the Planning Committee

Aditi U. Joshi, MD, MSc

Dr. Aditi U. Joshi is an experienced Emergency Medicine Physician and Telehealth expert working on improving healthcare and equity through technology. Through over 8 years of working in Telemedicine and digital health on both a startup and academic hospital, she has a keen interest in making technology palatable and effective for both patients, providers, and health care systems. During the COVID19 pandemic, she was instrumental in expanding and improving telehealth access to care and patient and provider engagement to the benefit of the local community.

Judd E. Hollander, MD

Dr. Judd Hollander is Associate Dean for Strategic Health Initiatives at Sidney Kimmel Medical College at Thomas Jefferson University and Professor and Vice Chair of Finance and Healthcare Enterprises in the Department of Emergency Medicine. He's is responsible for identifying, developing, implementing and measuring the success of innovative health care delivery opportunities across the enterprise. These initiatives have included JeffConnect, the National Academic Center for Telehealth and Jefferson Urgent Care. 

Ingrid Hilghman, DNP, MSN, RN, CPST, CCE

Dr. Ingrid Hilghman is an Assistant Professor and Program Director for the Master-level Nursing Informatics program at the College of Nursing at Thomas Jefferson University. She is responsible for curriculum development and practicum guidance for students. She teaches a course on social media use, innovation and technology for the Nurse Residency program at Thomas Jefferson University Hospitals (TJUH) along with being a childbirth educator for the Prenatal Parent Education program.


Thomas Jefferson University endorses the Standards for Integrity and Independence in Accredited Continuing Education and the policies that supplement the Standards.

All planners, faculty, and others in control of educational content are required to disclose any relevant financial relationships with ACCME defined ineligible companies within the past 24 months. Any conflicts of interests have been mitigated prior to this educational activity.

All faculty/presenters/authors at Thomas Jefferson University sponsored events are required to disclose whether or not their content contains information of commercial products/devices that are unlabeled for use or investigational uses of products not yet approved.  Product(s) is/are not included in the labeling approved by the U.S. FDA for the treatment of disease(s).

Such disclosures will be available prior to the start of the activity. ​Jefferson conflict of interest mitigation process may result in changes to the program agenda.

Exception: According to the Standards, it is not required to identify, mitigate, or disclose relevant financial relationships for any of the following activities:

  1. Accredited education that is non-clinical, such as leadership or communication skills training.
  2. Accredited education where the learner group is in control of content, such as a spontaneous case conversation among peers.
  3. Accredited self-directed education where the learner controls their educational goals and reports on changes that resulted, such as learning from teaching, remediation, or a personal development plan.

Planning Committee

None of the planners have any conflict of interest to declare.

  • Aditi U. Joshi, MD, MSc
  • Judd E. Hollander, MD
  • Ingrid Hilghman, DNP, MSN, RN, CPST, CCE

Course Authors

None of the course authors have any conflict of interest to declare.

  • Aditi U. Joshi, MD, MSc
  • Judd E. Hollander, MD
  • Alexander Kleinmann, MD
  • Kristin L. Rising, MD, MS
  • Lara L. Phillips, MD


In support of improving patient care, Thomas Jefferson University is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


Credit Designation

Physicians: This educational activity is designated for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses: This activity awards 1.0 nursing contact hours.

Other Healthcare Professionals: This educational activity is designated for 1.0 AMA PRA Category 1 Credits™. Participants should claim only the credit commensurate with the extent of their participation in the activity.

Other Credit Type

PA Patient Safety and Risk Credit: The content for this activity qualifies for 1.0 PA Patient Safety and Risk credits.

Expiration Date

Issue Date: 2/22/2021
Expiration Date: 2/21/2022

Available Credit

  • 1.00 AMA PRA Category 1 Credit
  • 1.00 Attendance
  • 1.00 CNE
  • 1.00 Patient Safety


Please login or register to take this course.
Healthcare Provider$100
Jefferson Health - Faculty & Staff*$60

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Required Hardware/software

This online course requires a stable internet connection and a mechanism for audio.