Quality Improvement and Patient Safety Leadership Development Program Session: Operational Excellence, Strategic Execution and Project Management

September 11, 2020


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Part of the Jefferson College of Population Health, the Quality Improvement/Patient Safety Leadership Development Program is designed to establish a critical mass of faculty and clinical leadership ready, able, and willing to engage in, role model, and lead education in quality improvement and patient safety projects aimed at reducing health care costs.

This hybrid program includes focused coursework, in-person, and/or live remote sessions, and a mentored project designed to align improvement work with the participants’ practice goals and the organization’s business priorities. The online modules are delivered as three graduate-level courses, resulting in an Advance Practice Certificate (APC), which gives participants the opportunity to continue on as a fully online student in the Jefferson College of Population Health and complete a Graduate Certificate or Master’s Degree in Healthcare Quality and Safety or use the transferable courses for further education.

Successful Completion

To successfully complete this activity, the required evaluation must be completed no later than Monday, October 26, 2020. Thereafter, the evaluation will no longer be available and credits will not be issued. No refunds will be offered for failure to complete the required evaluation by the stated deadline.

Target Audience

This program is targeted to physicians, physician assistants, psychologists, nurses, and other healthcare professionals.

Learning Objectives

  1. Differentiate the responsibilities of daily project oversight versus strategy execution. 
  2. Examine the difference and significance between Leading and Lagging metrics.
  3. Explain approaches to driving a systematic accountability structure for sustaining improvements.
  4. Discuss key project management tools and strategies to position for success.
  5. Apply relationship-building values and the principles of team dynamics to perform effectively in the project management role to plan, deliver, and evaluate patient/population-centered care and safety. 
Additional information
Jefferson Content Development By: 
Jefferson College of Population Health
Content Areas: 
Patient Safety
Performance or Quality Improvement
Course Format: 
Online Activity
Course summary
Available credit: 
  • 2.25 AMA PRA Category 1 Credit
  • 2.25 Attendance
  • 2.25 CNE
  • 2.00 Patient Safety
Course opens: 
Course expires: 
Event starts: 
09/11/2020 - 8:00am
Event ends: 
09/11/2020 - 12:00pm

Program Agenda 


This activity will be a live virtual meeting.

Thomas Jefferson University endorses the ACCME Standards for Commercial Support: Standards to Ensure Independence in CME Activities and the policies that supplement the Standards. All planners, faculty, authors, presenters, and content reviewers are required to disclose any relevant financial relationships with ACCME defined commercial interest entities within the past 12 months. Any conflict of interests have been resolved prior to this educational activity.

All faculty/presenters/authors at Thomas Jefferson University sponsored events are required to disclose whether or not their content contains information of commercial products/devices that are unlabeled for use or investigational uses of products not yet approved.  Product(s) is/are not included in the labeling approved by the US FDA for the treatment of disease(s). 

Such disclosures will be available prior to the start of the activity. ​Jefferson Conflict of Interest resolution process may result in changes to the program agenda.

Planning Committee

No member of the planning committee have any conflict of interest to disclose.

Mary Reich Cooper MD, JD-Activity Director
Ellen Guarnieri RN, MHSA, CPHQ, FACHE
Melissa Horowitz


None of the presenters have any conflict of interest to disclose.

Billy Oglesby PhD, MBA, FACHE
Mary Cooper MD, JD
Ellen Guarnieri MHSA, CPHQ, FACHE
Frank Colangelo MD, MS-HQS, FACP
Dennis R Delisle Sc.D, MHSA, FACHE
Shane Flickinger MHA, CLSSBB, FACHE


In support of improving patient care, Thomas Jefferson University is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


Credit Designation

Physicians: The Thomas Jefferson University designates this educational activity for a maximum of 2.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Physician Assistants: This educational activity is designated for a maximum of 2.25 AMA PRA Category 1 Credits™. Physicians Assistants should claim only the credit commensurate with the extent of their participation in the activity.

Nurses: This activity awards 2.25 nursing contact hours.

Other Healthcare Professionals: This educational activity is designated for 2.25 AMA PRA Category 1 Credits™.

Other credit types

PA Patient Safety and Risk Credit

This activity qualifies for 2.0 PA Patient Safety and Risk credits. The following sessions qualify:

  • Project Management and Strategic Execution
  • Project Management Overview
  • Reflections-Debrief on Key Themes, Q&A 

Available Credit

  • 2.25 AMA PRA Category 1 Credit
  • 2.25 Attendance
  • 2.25 CNE
  • 2.00 Patient Safety


Please login or register to take this course.


For more information and to register for this course, visit the Jefferson College of Population Health web page.